Shipping policy

At Silva Tactical, we work with trusted suppliers and fulfillment partners to deliver quality tactical gear directly to our customers. Because some products ship from different warehouses, shipping times may vary.

Order Processing

Orders are typically processed within 2–5 business days after payment has been received and verified.

Processing times may be longer during holidays, sales events, periods of high demand, or unforeseen supply chain disruptions.

 

Shipping Times

Estimated delivery times are:

-United States: 7–21 business days

-International Orders: 10–30 business days (when available)

These delivery estimates are not guaranteed and may vary depending on carrier delays, customs processing, weather conditions, or other circumstances outside of our control.

Multiple Shipments

Some orders may arrive in separate packages. This may occur when products are sourced from different fulfillment centers or suppliers.

If your order contains multiple items, they may be delivered on different dates.

 

Tracking Information

Tracking information will be provided once your order has been processed and shipped.

Please allow up to 5 business days after shipment for tracking information to become active in the carrier's system.

Delays

While we strive to meet all estimated delivery times, delays can occasionally occur due to:

-Carrier issues

-Customs inspections

-Weather events

-Supply chain disruptions

-High-volume shipping periods

Silva Tactical is not responsible for delays caused by shipping carriers or events beyond our control.

Incorrect Addresses

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided, Silva Tactical cannot guarantee order replacement or refund once the order has been shipped.

 

Lost or Stolen Packages

Once a package has been marked as delivered by the carrier, Silva Tactical is not responsible for lost or stolen packages.

Customers should contact the shipping carrier directly regarding delivery disputes.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery with:

-Your order number

-Photos of the item

-Photos of the packaging

We will review the situation and work with our suppliers to determine an appropriate resolution.

Contact Information

For shipping-related questions, contact:

Silva Tactical

Email: silvatactical@gmail.com

Important Notice

By placing an order with Silva Tactical, you acknowledge and agree to the shipping timeframes and conditions